HP Hiring Technical Support Representative 2022
| Eligibility Criteria | |
|---|---|
| Job Role | Technical Support Representative |
| Education | Any graduates (BCom, BBA, BCA, BBM, BTech etc) |
| Branch | Any Stream |
| Batch | 2018/19/20/21 |
| Referral Code | 3878373 |
| CTC | 4.9 LPA |
| Experience | Fresher |
| Job Location | Bangalore |
| Join us On Telegram | Click Here |
Eligibility:
- Candidate should be passout from batch 2018/2019/2020/2021
- Any graduate eligible (BCom, BBA, BCA, BBM, BTech etc.)
- Good academic record
- Must have cleared all semesters.
Job Responsibilities:
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
Job Requirements:
- Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
- Must possess the zeal to demonstrate Customer First culture in every interaction
- Must have good typing skills
- Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
- Must be open to working in rotational shifts
Note:
- Must be open to work in night shift
- Must be open to relocate to Bangalore( Whitefield/Electronic city)
- This job is posted on eLitmus, you do not need to write
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